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FAQ

Shipping:

  • Can I ship my order to someone else?  
  • How is the shipping cost determined?  
  • How long will my order take to arrive?  
  • How do I know when my order ships?  
  • How do I track my order?  

Ordering and Payment:

Products, Care & Cleaning

  • How do I find the right sizing?  
  • Does my jacket come with a warranty?  
  • Are your products temperature rated?  
  • What is fill power?  
  • Can you tell me more about your bombers and parkas?  
  • How do I clean my Moose Knuckles jacket?  

For Canadian based customers:

Hey!

Since you’re in Canada and want your Moose Knuckles product to be shipped to a Canadian destination, you need to place your order on our CDN website:
www.mooseknucklescanada.com

Sorry about that…it’s a postal/zip code thing.

Stay warm!

For European based customers:

Hey!

Since you’re in Europe and want your Moose Knuckles product to be shipped to a European destination, you need to place your order on our European website: www.mooseknucklescanada.com/eu

Sorry about that…it’s a continent thing.

Stay warm!

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