SMS Terms and Conditions
Mobile Terms & Conditions
Moose Knuckles offers its customers marketing and promotional mobile alerts (e.g. cart reminders) by SMS message (the "Service") on 1-833-256-958. By participating in the Service, you are agreeing to the following terms and conditions (the “Terms”) and to Moose Knuckles’Privacy Policy.
Signing Up and Opting-In to the Service
Enrollment in the Service requires you to provide your mobile phone number and to agree to these Terms. You may not enroll if you are under 18 years old. Moose Knuckles reserves the right to stop offering the Service at any time with or without notice. Moose Knuckles also reserves the right to change the short code or phone number from which messages are sent and we will notify you when we do so.
By opting into the Service, you:
A. Authorize Moose Knuckles to use an automatic telephone dialing system to send recurring automated text messages to the mobile phone number associated with your opt-in (i.e., the number listed on the opt-in form or, if none, the number from which you send the opt-in, or, if none, the number on file for the account associated with your opt-in).
B. Confirm that you are the subscriber to the relevant phone number or that you are the customary user of that number on a valid cellular/mobile plan and that you are authorized to opt in.
C. Consent to the use of an electronic record to document your opt-in. To request a free paper or email copy of the opt-in or to update our records with your contact information, please call 855-934-4902 or visit https://www.mooseknucklescanada.com/us-en/e/contact-us. To view and retain an electronic copy of these Terms or the rest of your opt-in, you will need (i) a device (such as a computer or mobile phone) with Internet access, and (ii) and either a printer or storage space on such device. For an email copy, you'll also need an email account you can access from the device, along with a browser or other software that can display the emails.
Charges and Carriers
Message and data rates may apply. Please consult your service agreement with your wireless carrier or contact your wireless carrier to determine your phone's pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data or other charges incurred (usage, subscription, etc.) as a result of using the Service.
Supported carriers are AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers. The Service may not be available on all wireless carriers. Moose Knuckles may add or remove any wireless carrier from the Service at any time without notice. Moose Knuckles and the mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages.
To Stop the Service
To stop receiving text messages from Moose Knuckles, text the word STOP to 1-833-256-9589 any time or reply STOP to any of the text messages you have received from Moose Knuckles. After texting STOP to 1-833-256-9589 you will receive one additional message confirming that your request has been processed.
Questions
You can text HELP for help at any time to 1-833-256-9589. This will provide you with a phone number and URL to customer service ((1-855-934-4955 and https://www.mooseknucklescanada.com/us-en/e/contact-us). You can also contact us at Moose Knuckles, 225 Chabanel St West Suite 300, Montreal, QC, H2N 2C9 Canada
Changes to Terms
These Mobile Terms and Conditions are subject to change at any time without notice.