Full priced online orders are eligible for return within 14 days of the delivery date.

Yes, items purchased online can be returned.

No, we do not offer exchanges for online purchases.

All discounted items will be eligible to be returned for an eGift card within 14 days of the delivery date.

eGift Cards are excluded from the return policy and cannot be returned.

Yes, a receipt is required for any return in store or online.

For eligible orders, Online refunds will be processed using the original form of payment and can only be completed if the item is returned within the same country in which it was purchased.

The eGift card will be automatically emailed to you once the return is processed.

Yes, you can return items purchased online to our full price stores within the country where the purchase was made, if they are within the return policy period and the payment method was Credit Card. Any other form of payment used for your online purchase must be returned online, for example Klarna or PayPal.

Our Outlet Stores cannot process returns for any online purchases in any country.