Ordering And Shipping

SHIPPING

Transit times for Canadian orders take 2-10 business days with standard shipping and are shipped with Canada Post.

Delivery estimates are based on the five-day workweek and do not include Saturdays, Sundays, or Holidays.

We do not ship to PO boxes or freight forwarders. As a safety precaution, all orders require a signature upon arrival. If you are not available at the time of drop off, the carrier will leave a note at your door with the next delivery attempt date or details of the closest pick up location.

SHIPPING TO SOMEBODY ELSE

Orders can be shipped to a different address than the billing address. After entering your billing address during checkout, you’ll have the option to enter a new shipping address.

SHIPPING COSTS, TAXES, AND OTHER FEES

Moose Knuckles offers free shipping on all orders.

Displayed prices do not include taxes in Canada. All taxes will be calculated and added to your order at checkout.

CANCELLATIONS

Unfortunately, except as indicated in the Price Policy section, orders cannot be cancelled or modified. If a return or exchange is needed, please wait until you've received your order before initiating the return/exchange process.

PAYMENT

We happily accept Paypal, Visa, MasterCard, and American Express. We place a hold for an amount equal to your order on all card accounts for authorization. Once your order has shipped, you will be charged.

Buy now, pay later with PayBright

4 biweekly, interest-free payments are automatically charged to your Visa or Mastercard debit or credit card. It's simple and quick!

PayBright is Canada's leading installment payment platform, providing shoppers with buy now, pay later solutions at their favourite retailers. By selecting PayBright as a payment method at checkout, you can enjoy your purchase immediately, while spreading your payments over time.

Our website is backed by a robust anti-fraud system. Go ahead and order in without any hesitation.

CONTACT US

For more information, please contact customer service at customerservice@mooseknucklescanada.com or call us at 1 (855) 934-4955 Monday to Friday from 9:00AM to 6:00PM EST and Saturday from 8:30AM to 5:00PM EST.