Free shipping and returns on all orders. vat and duties included.
We're Warm AF
Fall / Winter 2019
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* 40% off select merchandise is applicable in-store and online at www.mooseknucklescanada.com for a limited time. While quantities last. Not applicable on previously purchased merchandise. Online prices reflect discount before taxes, shipping and handling. Cannot be combined with any other offer. Additional restrictions may apply.
Prices displayed on the website do not include taxes. When you place your order, at checkout, sales tax and customs duty fees (where applicable internationally) will be calculated on the total merchandise value and shipping charges.
As the international recipient, all duty fees and brokerage fees imposed by the country you are shipping to are payed by Moose Knuckle.
We can’t cancel or change orders once they’re submitted. We apologize for any inconvenience. If you need to make changes, please wait to receive your order and make any returns or exchange at that time. Please feel free to reach our way with any question you may have by sending us an email at: email@example.com
Please contact our customer service for any ordering or payment question.
We accept PayPal, Visa, MasterCard and American Express. Our website has a strong anti-fraud system in place. You can put your order in without any hesitation.
When you place an order with a credit card on our website, we’ll first authorize your card and place a hold on it for an amount equal to your order. Your card will only be charged once your order has shipped.
Taxes will be calculated at time of checkout, and is based on where your order will be shipped to.
Please note processing and delivery times do not include Saturdays, Sundays and holidays.
We do not ship to PO boxes or freight forwarders.
If you are not available at the time of drop off, the carrier will leave a note at your door with the next delivery attempt date or details of the closest pick up location.
It’s free shipping on all orders. Moose Knuckles Canada covers all duty and taxes for all US and International orders. Moose Knuckles Canada covers all duty and VAT for all European orders.
Standard estimated delivery time after shipment leaves our warehouse is between 2 to 10 business days anywhere in Canada or in the USA. Delivery time for orders shipped to Europe or to International destinations is between 10 to 14 business days.
We’re shipping orders in Canada with Canada Post
We’re shipping orders to the USA with FedEx.
We’re shipping all international orders with UPS.
Once a purchase has been made on mooseknucklescanada.com, an email confirmation will be sent to the email address provided at checkout. Another email containing your tracking number will be sent once your order has been shipped and is on its way to your door. Your tracking number is also available in your account. Check the status of your order at any time on the carrier’s website:
Orders can be shipped to a different address than the billing address. After entering your billing address during checkout, you’ll have the option to enter a new shipping address.
Please contact our customer service for any shipping question.
Return policy: Your Moose Knuckles jacket will run out when you do!
We stand behind the quality of everything we sell and hope you’re happy with your Moose Knuckles product. All Moose Knuckles products purchased on our website or at any authorised retailer are warranted to the original owner against manufacturing defects in materials and workmanship for the lifetime of the product.
Customers with Mooseknuckles account:
Request a return as a guest:
Shipping the package:
Refund and exchange:
Please feel free to reach us for any question you may have by sending us an email at: firstname.lastname@example.org
For warranty issues: Email email@example.com and let us know what the problem is. Please make sure to include the following:
All prices on our website are final. While we understand it sucks sometimes, we will not make price adjustments or price matching for online purchases for items which have been placed on clearance on either our website or by any of our authorized retailers.
Virtual Gift Cards are immediately sent via email to the recipient upon checkout.
If you’d like to send or print it yourself, make sure to use your own email.
To redeem a Virtual Gift Card, just enter the Virtual Gift Card code in the “Gift Card Code” section of your shopping cart.
The Virtual Gift Card does not expire, cannot be cancelled or refunded, and are not redeemable or exchangeable for cash.
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