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FREE SHIPPING AND RETURNS. VAT AND DUTIES INCLUDED. DETAILS

Ordering and Shipping

Shipping

Shipping is free for all orders. Orders take 1-3 business days to process before shipping. Standard shipping takes between 2 and 5 working days within Europe. All European orders are shipped from our warehouses in Italy, UK or Canada. Moose Knuckles Canada covers all customs duties and VAT fees. All orders are packaged in a signature Moose Knuckles box, with the outerwear placed in a high quality garment bag for safe and easy storage.

Delivery estimates are based on the five-day workweek and do not include Saturdays, Sundays, or Holidays.

We do not ship to PO boxes or freight forwarders. As a safety precaution, all orders require a signature upon arrival. If you are not available at the time of drop off, the carrier will leave a note at your door with the next delivery attempt date or details of the closest pick up location.

Shipping of fur products is prohibited to Israel, California, and certain cities in Massachusetts (Wellesley, Weston, Brookline, Plymouth, Cambridge).


Delivery estimates are based on the five-day workweek and do not include Saturdays, Sundays, or Holidays.


We do not ship to PO boxes or freight forwarders. As a safety precaution, all orders require a signature upon arrival. If you are not available at the time of drop off, the carrier will leave a note at your door with the next delivery attempt date or details of the closest pick up location.

Shipping To Somebody Else

Orders can be shipped to a different address than the billing address. After entering your shipping address during checkout, you’ll have the option to enter a new billing address.

Shipping Costs, Taxes, And Other Fees

Moose Knuckles offers free shipping on all orders.

Displayed prices do not include taxes in Canada. All taxes will be calculated and added to your order at checkout.

Shipping Destinations

Mooseknuckles provides shipping to various European and international destinations, including Canada, the United States, the United Kingdom, and EU countries. To choose your specific destination, please use the "Country/Currency Selector" available on our website.

US (USD) | ENGLISH: We ship exclusively to the US from our US site.

CANADA (CAD) | ENGLISH/FRENCH: We exclusively ship to Canada from our Canadian website.

UK (GBP) | ENGLISH: We exclusively ship to the UK from our UK website.

EUROPE (EUR) | ENGLISH/FRENCH/DEUTSCH: We only ship to destinations within the EU from EU website only. We do not ship to the UK, or Non-EU/International destinations from our EU website. We ship to the following EU countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Replublic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Albania, Andorra, Bosnia & Herzegovina, Iceland, Monaco, Moldova, San Marino, Serbia and Lichtenstein.

For all other unspecified countries please select OTHER (USD) | ENGLISH We ship to the below countries from our International website: USA, Afghanistan, Algeria, American Samoa, Angola, Anguilla, Antigua & Barbuda, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Costa Rica, Cuba, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Ethiopia, Fiji, Gabon, Gambia, Georgia, Ghana, Grenada, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Iran, Iraq, Israel, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Lebanon, Liberia, Libya, Madagascar, Malawi, Malaysia, Maldives, Mali, Mauritania, Mauritius, Mexico, Micronesia, Mongolia, Morocco, Mozambique, Namibia, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, North Macedonia, Oman, Pakistan, Palau, Panama, Paraguay, Philippines, Puerto Rico, Qatar, Rwanda, Saudi Arabia, Senegal, Sierra Leone, Singapore, Somalia, South Africa, Sri Lanka, St. Lucia, Sudan, Syria, Tajikistan, Tanzania, Thailand, Trinidad & Tobago, Tunisia, U.S. Virgin Islands, Uganda, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen, Zambia and Zimbabwe.

Alternatively, you can refer to our store locator for more information about our global stockists and retail concessions that may ship to your region.

Cancellations

Unfortunately, except as indicated in the Price Policy section, orders cannot be cancelled or modified. If a return is needed, please wait until you've received your order before initiating the return process.

Payment

We happily accept Paypal, Klarna, Visa, MasterCard, American Express, Union Pay, Diners Club and Discover. We place a hold for an amount equal to your order on all card accounts for authorization. Once your order has shipped, you will be charged.

Buy Now, Pay Later With Klarna

4 biweekly, interest-free payments are automatically charged to your Visa or Mastercard debit or credit card. It's simple and quick!

With Klarna, you can buy and enjoy your items now and pay in installments. After we ship your order, Klarna will charge your credit card on file for the first quarter amount. Klarna will then automatically charge the remaining three payments every two weeks. You'll receive a message once Klarna processes your payment.

For further info, please see our Klarna FAQ page

Our website is backed by a robust anti-fraud system. Go ahead and order in without any hesitation.

Contact Us

For more information, repair or any warranty related query, please contact customer service at customerservice@mooseknucklescanada.com or call us at (450) 977-1959 Monday to Friday from 9:00AM to 9:00PM (CET).