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FREE SHIPPING AND RETURNS. VAT AND DUTIES INCLUDED. *EXCLUSIONS MAY APPLY

Ordering and Shipping

Shipping

Enjoy free shipping on all orders. Orders take 1-3 business days to process before they are shipped. Standard shipping takes between 2-5 business days anywhere in United Kingdom. All UK orders are shipped from our warehouses in the United Kingdom or Italy. Moose Knuckles Canada covers all duties and VAT fees. All orders are packed in a signature Moose Knuckles box with outerwear placed inside a premium garment bag for safe and easy storing.

Delivery estimates are based on the five-day workweek and do not include Saturdays, Sundays, or Holidays.

We do not ship to PO boxes or freight forwarders. As a safety precaution, all orders require a signature upon arrival. If you are not available at the time of drop off, the carrier will leave a note at your door with the next delivery attempt date or details of the closest pick up location.

Shipping To Somebody Else

Orders can be shipped to a different address than the billing address. After entering your billing address during checkout, you’ll have the option to enter a new shipping address.

Shipping Costs, Taxes, And Other Fees

Moose Knuckles offers free shipping on all orders.

Displayed prices do not include taxes in Canada. All taxes will be calculated and added to your order at checkout.

Cancellations

Unfortunately, except as indicated in the Price Policy section, orders cannot be cancelled or modified. If a return is needed, please wait until you've received your order before initiating the returnprocess.

Payment

We happily accept Paypal, Klarna, Visa, MasterCard, American Express, Union Pay, Diners Club and Discover. We place a hold for an amount equal to your order on all card accounts for authorization. Once your order has shipped, you will be charged.

Buy Now, Pay Later With Klarna. Read more here.

Our website is backed by a robust anti-fraud system. Go ahead and order in without any hesitation.

Contact Us

For more information, repair or any warranty related query, please contact customer service at customerservice@mooseknucklescanada.com or call us at 44 808 501 5306 Monday to Friday from 9:00AM to 9:00PM CET.