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Moose Knuckles Fall Winter 2017


Since 1921 our family has been protecting Canadians from the cold—a relentless quest that founded Moose Knuckles Canada in 2009. It was established based on the belief that we could make the leanest, toughest and most luxurious sportswear in the world. We cultivate homegrown Canadian talent and skill, and live to innovate, challenge and lead the industry. From our tradition-steeped factories in Winnipeg, to our expert furriers in Toronto, to our passionate design team in Montreal, everything we do is Canadian to the core.

We believe it's about loving what we do and living new experiences; to join the moose pack! Simply send your resume with the area of interest at: we will review your profile and get in touch if we want to know more about you.

Current openings

Moose Knuckles is looking for temporary full time Customer Service Representatives to join the tribe.

Some of what you’ll do:

  • Manage calls in a timely, friendly and effective manner
  • Identify and assess customers’ needs to reach solutions and achieve satisfaction
  • Keep records of communication with customers and records of transactions
  • Communicate and coordinate with internal departments when necessary
  • Manage and distribute Return Authorization numbers

Some of what you’ll need:

  • Previous experience in customer service, minimum 2 years.
  • Excellent phone and people skills
  • Dynamic and organized
  • Comfortable with learning new software’s
  • Knowledge of Momentis and Zendek an asset

As the Accounting Manager, you will be responsible for the accounting oversight, including Europe and all of North America for the retail and wholesale divisions. Managing 3 people, while reporting to the controller, you will be an integral part of our finance department, while supporting Moose Knuckles major growth!

Some of what you’ll do:

  • Reconcile data between the operating, POS, accounting and reporting systems
  • Month end file and financial statement preparation
  • Review monthly sales tax returns including Canadian, US and European filings
  • Review of general ledger activity to ensure appropriate allocation of revenues and expenses and variance analysis, including gross margin
  • Review of a variety of commission and management fee calculations
  • Reconcile intercompany transactions
  • Review bank reconciliations
  • Prepare year-end and governmental audit files

Some of what you’ll need:

  • Bachelor's degree in Accounting or business administration, CPA designation an asset
  • Minimum 3 years of experience in a similar role, while managing staff
  • Minimum of 5 years of experience in a finance role
  • Advanced Excel skills
  • Bilingual in French and English, Italian an asset
  • Experience in accounting for a retail or distribution organization an asset
  • Strong time management skills and the ability to juggle many different tasks
  • Must be detail oriented with strong organizational and analytical skills
  • Strong people skills and a team player

As the Digital Marketing Specialist, you will lead and evolve day-to-day execution of programming, aligned to the broader strategies and objectives of the business. As a well-rounded and digital-savvy professional, with experience across paid digital media and 360 digital campaign management, you will possess a full understanding of mobile and social media properties, ideally in a prestigious environment.

Some of what you’ll do:

Media Planning Influence and Execution:

- Provide oversight of digital strategy, planning and budgeting process
- Manage and coordinate process to execute digital marketing campaigns
- Influence and guide our paid digital, social media strategy to drive optimization and conversion
- Provide and solicit market input while building productive relationships with key partners internally and externally.
- Assist in project management of website development and maintenance projects, including stakeholder/legal approval and translation.
- Execute digital marketing tactics such as e-blast, e-newsletters, Google ads, Google shopping etc.

Reporting and Analytics:

- Develop clear and concise results analysis reporting templates that demonstrate an understanding of digital marketing performance for each brand.
- Generate website traffic analytics dashboards & reports for key stakeholders
- Present actionable insights to improve campaign performance

Agency Management:

- Manage media and other agency partners, ensuring optimal resourcing, timely briefings, and a deep understanding of the brand and business opportunities, challenges and plans
- Interact and collaborate with media agency on reviewing weekly performance reports by market.

Some of what you’ll need:

  • Bachelors in marketing, advertising or equivalent experience
  • 2+ years of experience working in e-commerce and/ or digital media
  • Apparel experience preferred
  • Experience in or adaptability to a high growth, entrepreneurial environment
  • Proven track record of successfully developing and executing digital campaigns, and managing an e-commerce business with superior ROI
  • Proven track record in managing SEO, SEM, affiliate marketing, email and display
  • Detail-oriented with a focus on delivering results
  • Strong analytical skills with experience in social and digital analytics, including but not limited to site traffic, conversion, spend, click-through rate, etc.
  • Strong oral & written communication skills with the ability to build and maintain good rapport with internal and Global team as well as external vendors
  • Self-starter and highly motivated; capable of working independently, yet collaboratively, within an entrepreneurial environment.
  • Exceptional project management skills.
  • Web content software experience required.
  • Magento Enterprise experience a plus, Bronto and MailChimp experience an asset.

As the designer you will be responsible for taking direction from the VP of design and interpreting it for the ladies outerwear collection. Working with the design team, you will travel for market research, work with fits and development, and liaise with our global sales teams in Europe and Asia.

Some of what you’ll do:

  • Research trends, colours and fabrications
  • Present Merch Plan to VP Design & President
  • Create & Manage Tech Packs and Work sheets
  • Source new trims and finishing
  • New York Travel - Market research & Shopping competitors
  • Provide direction to Graphic artist
  • Work with Production and Fit Technicians to develop proto samples and manage Protos developments
  • Communicate with Vendors & Factories
  • Prepare Sales Meeting to present NEW Collections
  • Liaise and communicate with Sales Agents
  • Travel to Europe for market research and fabric Trade Show sourcing
  • Travel to Asia for Proto fittings (based on timeline when needed)

Some of what you’ll need:

  • Experience in designing ladies outerwear, premium or luxury experience an asset
  • Knowledge of down-fill
  • Experience with Adobe Illustrator
  • Available for international travel
  • Detail oriented and organized

Please submit your portfolio with your CV.

As the Wholesale Manager you will be responsible for developing and growing US sales, while fostering key relationships to ensure merchandise is placed properly.

Some of what you’ll do:

  • Foster relationships with key buying and marketing teams with retail partners
  • Develop the expansion of distribution, upgrading positioning
  • Collect and analyze sell-throughs regularly and work proactively to improve clients’ performance (swaps, reorders, support actions and promotions).
  • Promote and supervise marketing coop activities at local level (launch events, CRM, windows, dedicated areas, POP).
  • Propose and execute on opportunities for collaborations or exclusive products for retailers
  • Responsible for planning, execution and KPIs/ROI of marketing initiatives in collaboration with trade
  • Present collections to clients in NYC showroom maximizing sell-in and optimizing quality of assortment
  • Ensure budgets/targets agreed by clients are met or exceeded
  • Ensure online presence is always coherent with brand image and campaigns are updated
  • Control price policy and promotions are consistent with brand policy and strategy
  • Coordinate Sales Executive and NYC Showroom activities during sales campaigns

Some of what you’ll need:

  • Experience in a senior sales role for international fashion/contemporary premium brands
  • A flair for new trends and brands, respected by key national retailers (Kith, OC, Dover Street Market)
  • Strong administrative background – will be responsible for order entry, drafting of shipping status reports and communicating to head office
  • Available to travel to visit all accounts and provide merchandising guidelines and product knowledge sessions
  • Organized and computer savvy
  • Entrepreneurial minded with solid business acumen

As the FP & A Analyst you will be responsible for creating budgets, forecasts, performing analysis and more. In addition to these tasks, you will also be responsible for working on special projects to maximize efficiencies and the reporting financial information timelier.

Some of what you’ll do:

  • Create annual budget and monitor actual vs budget results
  • Create quarterly rolling forecasts and monitor of actual vs forecast vs budget results
  • Create and monitor 5 year rolling strategic plan
  • Cash flow forecasting by currency
  • Detailed analysis of customer, sku and channel profitability
  • Financial modeling and identification of potential growth and cost savings opportunities
  • Design, implement and monitor KPIs
  • Automation of finance functions
  • Market research
  • A variety of special projects

Some of what you’ll need:

  • Minimum 5 years’ experience in a similar position
  • Bachelor's degree in Accounting or business administration
  • CPA or MBA
  • Advance excel user
  • Comfortable with different ERPs and POS
  • Strong time management skills and the ability to juggle many different tasks
  • Must be detail oriented with strong organizational and analytical skills
  • Strong people skills and a team player

Committed to giving its customers an in store brand experience like no other, you will be responsible for taking the seasonal campaigns and the brand DNA from the Creative Director and communicating that message to the outside world through creative experiential initiatives including visual merchandising, at our own corporately owned stores as well as at key wholesale doors globally. If you are someone who has a personality that sits well with the brand philosophy and operational structure, and whose aesthetic echoes the overall character of the Moose brand.

Some of what you’ll do:

  • Lead the translation of the brand into physical store initiatives, balancing of creating commercial and functional retail space
  • Lead the translation and implementation of marketing campaigns and concepts into the store environment
  • Work with the marketing to develop and roll out commercial, innovative and on brand visual merchandising that showcases the brand
  • Work with suppliers and team to deliver visual merchandising and experiential initiatives efficiently and cost effectively
  • Develop and implement a comprehensive training program that teaches sales associates on how to leverage visual merchandising schemes and how to execute them
  • Partner with store construction team making recommendations on store layout and visual displays.

Some of what you’ll need:

  • At least 3 years’ experience as a visual merchandiser in any artistic field
  • A Creative personality with good commercial skills
  • A passion for multiple disciplines in the arts (visual, performance, music…)
  • A passion for story telling
  • Approachable personality
  • Confidence and the ability to communicate in front of a team
  • Good organizational skills
  • Self-starter with an ambitious spirit, willing to multi task resourcefully and work independently

As the Head of Retail, you will be responsible for overseeing the growth, management and operations of Moose Knuckles retail expansion, stores and eCommerce. The ideal candidate will have a well-documented record of success as an accomplished executive in the premium fashion industry. You will manage the existing retail business, help scout new locations, oversee store openings and drive the direct to consumer strategies. You will report directly to the President and CEO. This position is located in Montreal.

Some of what you’ll do:

- Assist shaping the short-term and long-term objectives for the retail portfolio
- Create initiatives that captures the global growth potential
- Collaborate with Marketing to develop events, initiatives and public relations moments for the retail portfolio

- Provide cross-functional leadership and works closely with Montreal and New York based HQ team members to refine and execute retail strategy and growth
- Oversees integration of retail stores, ecommerce and distribution processes to ensure efficiencies and optimal results are achieved

Finance & Budgeting
- Accountable for achieving financial results and other performance objectives
- Manage build out costs in-line with proforma and profitability targets, highlighting issues or concerns in a timely manner
- Monitor and maintain annual/quarterly/monthly plans, sales, operating and financial

Retail Development
- Create and implement customer service strategies, plans and materials to set the Moose Knuckles standard for all store staff
- Influences senior leaders regarding product, inventory and operations by providing insights about local competition, market trends and analysis
- Develop and manage the retail calendar for all activities, including; marketing, events, product flow, openings, etc.

- Developing eCommerce strategies locally and internationally
- Systems and platform management capability to determine best in class performance
- Lead eCommerce team and determine key metrics to drive revenue

Team Leadership
- Develop a strong organizational structure to meet functional and financial objectives
- Help define culture and operating practices for Moose Knuckles retail
- Develops succession plans for all key roles in and across the store portfolio

Some of what you’ll need:

  • Minimum 5 years’ experience as a retail director or in retail operations
  • eCommerce accountability with systems, customer acquisition, operations, merchandising & social/digital expertise
  • Builds collaborative relationships fostering trust and values differences
  • Integrity and honesty, a role model for others
  • Experience with managing a fast-growing business, including store openings and real estate
  • Thorough understanding of specialty retail processes, including merchandising, inventory management, store operations and distribution
  • Proven track record in contemporary premium fashion
  • Knowledge of the competitive retail environment
  • Excellent interpersonal skills, open and transparent with an ability to communicate with all levels of management on a global level
  • Strong verbal and written presentation skills
  • Financial acumen to manage P&L’s, revenue plans and drive profitability
  • Global business experiences working across geographies and cultures
  • Capability to develop strategy, SWAT analysis, business performance review processes and drive action planning
  • Strong ability to deal with ambiguity
  • Effectively translates data into actionable insights
  • Passion for retail and driving results
  • Understands calculated risks and how to apply effectively to the premium fashion category
  • Comfortable working within the fur/down category, along with managing difficult situations with various organizations
  • Entrepreneurial spirit and a creative thinker/problem solver with a solid business acumen
  • Available to travel internationally

Moose Knuckles is opening its first U.S. store in Soho and is looking for an experienced and driven General Manager. As the GM you will be responsible for the overall performance of the store, including sales performance; recruitment, motivation and development of staff; store merchandising and visual presentation; expense and payroll controls, along with creating a unique and exceptional customer experience with the Moose Knuckles philosophy.

Some of what you’ll do:

Managerial Responsibilities:
- Identify and implement strategies and initiatives to achieve and exceed business goals & targets
- Oversee and maintain the customer service standards to the highest possible level, offering an unique experience
- Take responsibility for productivity and profitability of the store including sales growth, staffing and inventory results
Operational Responsibilities:
- Understand and comply with all company policy, procedures and operations
- Maintain the highest level of security and safety awareness within the store
- Manage all controllable expenses, including the allocation of payroll
Leadership Responsibilities:
- Hire, train, motivate, build and develop the tribe of stylists, third key and assistant managers
- Lead and role model the Moose Knuckles culture with all tribe members with a high level of sensitivity to hiring people who have strong communication skills and deliver the highest level of service to our customers
- Demonstrate teamwork within store and ensure that staff is treated professionally and respectfully

Some of what you’ll need:

  • 3-5 years of retail management experience as a Store or General Manager
  • Excellent leadership skills, including strategic planning, strong communication and teamwork
  • Dynamic, customer oriented
  • Experience with high volume brands
  • Sales driven
  • Proven analytical skills
  • Professional attitude and behavior; versatile, proactive and the ability to work under pressure
  • Passion for the brand
  • Luxury experience preferred


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