Ordering and Shipping
Enjoy free shipping on all orders. Orders take 2-4 business days to process before they are shipped. Standard shipping takes between 2-10 business days anywhere in Canada and are shipped with Canada Post. All orders are packed in a signature Moose Knuckles box with all outerwear placed inside a premium garment bag for safe and easy storing.Delivery estimates are based on the five-day workweek and do not include Saturdays, Sundays, or Holidays. We do not ship to PO boxes or freight forwarders. As a safety precaution, all orders require a signature upon arrival. If you are not available at the time of drop off, the carrier will leave a note at your door with the next delivery attempt date or details of the closest pick up location.
Delivery estimates are based on the five-day workweek and do not include Saturdays, Sundays, or Holidays.
We do not ship to PO boxes or freight forwarders. As a safety precaution, all orders require a signature upon arrival. If you are not available at the time of drop off, the carrier will leave a note at your door with the next delivery attempt date or details of the closest pick up location.
Shipping To Somebody Else
Orders can be shipped to a different address than the billing address. After entering your billing address during checkout, you’ll have the option to enter a new shipping address.
Shipping Costs, Taxes, And Other Fees
Moose Knuckles offers free shipping on all orders.
Displayed prices do not include taxes in Canada. All taxes will be calculated and added to your order at checkout.
Unfortunately, except as indicated in the Price Policy section, orders cannot be cancelled or modified. If a return is needed, please wait until you've received your order before initiating the return process.
We happily accept Paypal, Klarna, Visa, MasterCard, American Express, Union Pay, Diners Club, Discover, and JCB. We place a hold for an amount equal to your order on all card accounts for authorization. Once your order has shipped, you will be charged.
Buy Now, Pay Later With Klarna
4 biweekly, interest-free payments are automatically charged to your Visa or Mastercard debit or credit card. It's simple and quick!
With Klarna, you can buy and enjoy your items now and pay in installments. After we ship your order, Klarna will charge your credit card on file for the first quarter amount. Klarna will then automatically charge the remaining three payments every two weeks. You'll receive a message once Klarna processes your payment.
For further info, please see our Klarna FAQ page
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For more information, repair or any warranty related query, please contact customer service at firstname.lastname@example.org or call us at (855) 934-4955 Monday to Friday from 9:00AM to 7:00PM EST and Saturday from 8:30AM to 5:00PM EST.