As the designer you will be responsible for taking direction from the VP of design and interpreting it for the ladies outerwear collection. Working with the design team, you will travel for market research, work with fits and development, and liaise with our global sales teams in Europe and Asia.

Some of what you’ll do:

• Research trends, colours and fabrications
• Present Merch Plan to VP Design & President
• Create & Manage Tech Packs and Work sheets
• Source new trims and finishing
• New York Travel - Market research & Shopping competitors
• Provide direction to Graphic artist
• Work with Production and Fit Technicians to develop proto samples and manage Protos developments
• Communicate with Vendors & Factories
• Prepare Sales Meeting to present NEW Collections
• Liaise and communicate with Sales Agents
• Travel to Europe for market research and fabric Trade Show sourcing
• Travel to Asia for Proto fittings (based on timeline when needed)

Some of what you’ll need:

• Experience in designing ladies outerwear, premium or luxury experience an asset
• Knowledge of down-fill
• Experience with Adobe Illustrator
• Available for international travel
• Detail oriented and organized

Please submit your portfolio with your CV.

As the China Commercial Director, you will be responsible for developing the China based retail, marketing, and business strategies to support Moose Knuckles’ growth. Acting as the cornerstone to our China expansion, you will be the chosen leader to spread our company culture and our brand through China.

Some of what you’ll do:

• Responsible for all sales & marketing activities in the region in order to meet commercial objectives
• Responsible for overseeing all growth projects, branding, marketing and ecommerce across the region
• Ability to shape business and define the growth strategy and drive the necessary transformations
• Work with digital team to ensure the online presence and shopping experience is relevant to the local market
• Drive recruitment across the region for new store openings and as the business develops continue to develop the teams in place
• Plan, organize, coordinate and control project teams to deliver shop set up & fittings
• Oversee store management, commercial success
• Work with Buying & merchandising to deliver stock to the region
• Develop operations, logistics, marketing & ecommerce teams by outsourcing key components.
• Support growth of corporate team based in Shanghai.
• Manage the overall budgeting, targets and goals set to drive expansion in the market.
• Timely preparation and submission of relevant commercial reports

Some of what you’ll need:

• An expert in real estate with knowledge of best markets, malls, shopping locations and relationships with key real estate professionals
• Experience negotiating leases, with market knowledge on prices, legislation, deal parameters and achieving the best deal for the brand in the prime location
• E-Commerce awareness and experience; understanding end user experience, shopping habits and keys to success
• Experience of driving significant business change such as transforming and expanding distribution network and digital expansion
• Experience in new store launches, recruiting & training teams, installations, buying, merchandising and other factors to ensure success of stores
• Understanding of the wholesale business model
• Knowledge of merchandising & buying
• Strong communication and leadership skills
• Fluent in English
• Mandarin an asset
• Relevant offline and online retail experience
• Good understanding or experience of brand marketing
• Entrepreneurial leader with very strong drive for results
• Passionate with high level of energy, tenacity and an action-oriented mindset

As the Financial Accountant you will be a key member of the finance team and will focus predominantly on growing the Moose Knuckles business. Moose Knuckles is in high growth mode with recent expansion into the US and Europe.

Some of what you’ll do:

• General bookkeeping for the Canadian, European and US companies including retail and liquidation outlets
• Support and assist in the preparation, analysis, documentation and review of monthly and annual financial statements
• Performs various audits to ensure accuracy and reliability of the financial results.
• Prepare monthly local and foreign tax filings (GST, HST, QST, VAT)
• Monitor inventory including costing
• Calculate royalties, commissions and management fees
• Reconcile inter-company transactions
• Reconcile bank accounts
• Participate in process improvement and policy development initiatives
• Miscellaneous analysis, collaboration with numerous other departments and a variety of special projects as required by management
• Assist the Auditors at year-end

Some of what you’ll need:

• Bachelor's degree in Accounting or business administration
• Minimum of 3 years of experience as a finance analyst
• Experience in clothing industry (retail/wholesale)
• Advanced knowledge of Microsoft Office (emphasis on Excel)
• Comfortable with technology (desire to learn Momentis and Great Plains)
• Ability to work well with others in fast paced, dynamic environment
• Ability to complete projects timely and accurately critical
• Must be detail oriented with strong organizational and analytical skills
• Strong communication skills in English, Italian a major asset
• Distribution experience an asset

As the Wholesale Manager you will be responsible for developing and growing US sales, while fostering key relationships to ensure merchandise is placed properly.

Some of what you’ll do:

• Foster relationships with key buying and marketing teams with retail partners
• Develop the expansion of distribution, upgrading positioning
• Collect and analyze sell-throughs regularly and work proactively to improve clients’ performance (swaps, reorders, support actions and promotions).
• Promote and supervise marketing coop activities at local level (launch events, CRM, windows, dedicated areas, POP).
• Propose and execute on opportunities for collaborations or exclusive products for retailers
• Responsible for planning, execution and KPIs/ROI of marketing initiatives in collaboration with trade
• Present collections to clients in NYC showroom maximizing sell-in and optimizing quality of assortment
• Ensure budgets/targets agreed by clients are met or exceeded
• Ensure online presence is always coherent with brand image and campaigns are updated
• Control price policy and promotions are consistent with brand policy and strategy
• Coordinate Sales Executive and NYC Showroom activities during sales campaigns

Some of what you’ll need:

• Experience in a senior sales role for international fashion/contemporary premium brands
• A flair for new trends and brands, respected by key national retailers (Kith, OC, Dover Street Market)
• Strong administrative background – will be responsible for order entry, drafting of shipping status reports and communicating to head office
• Available to travel to visit all accounts and provide merchandising guidelines and product knowledge sessions
• Organized and computer savvy
• Entrepreneurial minded with solid business acumen

As the FP & A Analyst you will be responsible for creating budgets, forecasts, performing analysis and more. In addition to these tasks, you will also be responsible for working on special projects to maximize efficiencies and the reporting financial information timelier.

Some of what you’ll do:

• Create annual budget and monitor actual vs budget results
• Create quarterly rolling forecasts and monitor of actual vs forecast vs budget results
• Create and monitor 5 year rolling strategic plan
• Cash flow forecasting by currency
• Detailed analysis of customer, sku and channel profitability
• Financial modeling and identification of potential growth and cost savings opportunities
• Design, implement and monitor KPIs
• Automation of finance functions
• Market research
• A variety of special projects

Some of what you’ll need:

• Minimum 5 years’ experience in a similar position
• Bachelor's degree in Accounting or business administration
• CPA or MBA
• Advance excel user
• Comfortable with different ERPs and POS
• Strong time management skills and the ability to juggle many different tasks
• Must be detail oriented with strong organizational and analytical skills
• Strong people skills and a team player

Working directly with overseas vendors, you will ensure that all materials have been tested and lab reports completed. You will follow up with vendors and production team for all QA issues. Making sure the goods sent to our customers are shipped in accordance with our customer requirements.

Some of what you’ll do:

• Achieve Quality control objectives by monitoring day-to-day activities
• Follow up with vendors and make sure to receive all fabrics and trims lab reports
• Keeping track of fabric /trim samples
• Update the Master log. Fabric cut date, Inspection dates
• Follow and respect deadlines in critical path
• Inspect goods in warehouse, ensuring they comply with customer’s needs.
• Do inspection reports.
• Complete all other duties as required to support the mission of the QA

Some of what you’ll need:

• Excellent written and communication skills in English
• Experience working in QC, outerwear experience an asset
• Must be highly organized and detail oriented
• Ability to work well with others in a fast paced, dynamic environment

Committed to giving its customers an in store brand experience like no other, you will be responsible for taking the seasonal campaigns and the brand DNA from the Creative Director and communicating that message to the outside world through creative experiential initiatives including visual merchandising, at our own corporately owned stores as well as at key wholesale doors globally. If you are someone who has a personality that sits well with the brand philosophy and operational structure, and whose aesthetic echoes the overall character of the Moose brand.

Some of what you’ll do:

• Lead the translation of the brand into physical store initiatives, balancing of creating commercial and functional retail space
• Lead the translation and implementation of marketing campaigns and concepts into the store environment
• Work with the marketing to develop and roll out commercial, innovative and on brand visual merchandising that showcases the brand
• Work with suppliers and team to deliver visual merchandising and experiential initiatives efficiently and cost effectively
• Develop and implement a comprehensive training program that teaches sales associates on how to leverage visual merchandising schemes and how to execute them
• Partner with store construction team making recommendations on store layout and visual displays.

Some of what you’ll need:

• At least 3 years’ experience as a visual merchandiser in any artistic field
• A Creative personality with good commercial skills
• A passion for multiple disciplines in the arts (visual, performance, music…)
• A passion for story telling
• Approachable personality
• Confidence and the ability to communicate in front of a team
• Good organizational skills
• Self-starter with an ambitious spirit, willing to multi task resourcefully and work independently

Moose Knuckles Milan office is looking for a Customer Service Representative/Sales Assistant to join the team!

As the Customer Service Representative/Sales Assistant you will provide professional and accurate service while liaising with the finance team, Canadian Headquarters. Shipping and more. You are flexible with a focus on team work, you are a dynamic, positive and driven person passionate about serving customers and open to different schedules and requests.

Some of what you’ll do:

• Guarantee efficient and effective customer care and ensure customer satisfaction through a positive and proactive attitude
• Respond to customer requests and complaints, including product returns and generating return authorizations, invoicing issues, delivery concerns
• Collect customer profile information, data entry and data maintenance, provide information and other assistance to the Canadian Headquarter CS and A/R teams regarding customer credit and collection issues
• Order Management Activities: support market activities that include order resolution, execute order changes based upon business needs, review and maintain orders
• Shipment execution: keep in contact with the warehouse resolving shipment issues, provide customers with relevant information and shipping documents, monitor customers’ sales data to promote reorders and facilitate product exchanges;
• Credit: share with customers information provided by Finance regarding accounting situations and statements of account, prepare and send out request for advanced payments, proforma invoices, check of credit notes, etc.
• Provide guidelines and support to Sales Agents for systems and procedures, provide merchandising guidelines and product training, coordinating for the collection and remittance of customer sales orders; assist in the presentation of the collection to customers in showroom
• Provide analysis and reports to superiors as required

Some of what you’ll need:

• Must be proficient English and French or German
• Effective communication skills, written and verbal;
• Minimum 5 years’ experience in Customer Service within the Fashion & Luxury Industry
• Excellent use of Microsoft Office (especially Microsoft Excel);
• Passion for Retail and Fashion

Moose Knuckles is looking for Marketing Coordinator to join our Milano office!

As the Marketing Coordinator, based in Milan, you will be a key part of the planning and execution of in-store promotions, events and CRM projects in order to help achieve the goals and objectives of the department.

Some of what you’ll do:

• Liaise with Moose Knuckles Europe marketing department and the US corporate team in ordering marketing materials
• Responsible for ordering and keeping inventory of various marketing
• Implement and coordinate the execution for all direct mail and displays materials, providing internal and external clients clear communication on timelines
• Assist the marketing & PR team in the execution of retail and wholesale events and press initiatives
• Enter and track invoices in Marketing & PR budget
• Assist in planning and coordinating of all management and marketing presentations
• Track special event results and distribute recaps to assess performance & program effectiveness;
• Manage timeline to ensure actions are completed & deliverables are met for events, trunk shows and internal departments;
• Distribution of all editorial and celebrity placement to Sales team and Key Clients
• Special projects and duties as assigned.

Some of what you’ll need:

• Bachelor’s Degree; Marketing or Communication or related field;
• 3 years minimum of experience in Marketing, Communication and or PR
• Proficiency in Microsoft Office Suite
• Excellent oral and written communication skills
• Highly motivated, strategic thinking and self-starting individual
• Strong ability to multi-task in a fast-paced environment
• Strong organizational and project management skills
• Preferred Skills
• Prior Luxury fashion/jewellery industry experience preferred
• Fluent English
• Experience with Visual is a +

As the Head of Retail, you will be responsible for overseeing the growth, management and operations of Moose Knuckles retail expansion, stores and eCommerce. The ideal candidate will have a well-documented record of success as an accomplished executive in the premium fashion industry. You will manage the existing retail business, help scout new locations, oversee store openings and drive the direct to consumer strategies. You will report directly to the President and CEO. This position is located in Montreal.

Some of what you’ll do:

Strategy

- Assist shaping the short-term and long-term objectives for the retail portfolio

- Create initiatives that captures the global growth potential

- Collaborate with Marketing to develop events, initiatives and public relations moments for the retail portfolio

Partnership

- Provide cross-functional leadership and works closely with Montreal and New York based HQ team members to refine and execute retail strategy and growth

- Oversees integration of retail stores, ecommerce and distribution processes to ensure efficiencies and optimal results are achieved

Finance & Budgeting

- Accountable for achieving financial results and other performance objectives

- Manage build out costs in-line with proforma and profitability targets, highlighting issues or concerns in a timely manner

- Monitor and maintain annual/quarterly/monthly plans, sales, operating and financial

Retail Development

- Create and implement customer service strategies, plans and materials to set the Moose Knuckles standard for all store staff

- Influences senior leaders regarding product, inventory and operations by providing insights about local competition, market trends and analysis

- Develop and manage the retail calendar for all activities, including; marketing, events, product flow, openings, etc.

eCommerce

- Developing eCommerce strategies locally and internationally

- Systems and platform management capability to determine best in class performance

- Lead eCommerce team and determine key metrics to drive revenue

Team Leadership

- Develop a strong organizational structure to meet functional and financial objectives

- Help define culture and operating practices for Moose Knuckles retail

- Develops succession plans for all key roles in and across the store portfolio

Some of what you’ll need:

• Minimum 5 years’ experience as a retail director or in retail operations
• eCommerce accountability with systems, customer acquisition, operations, merchandising & social/digital expertise
• Builds collaborative relationships fostering trust and values differences
• Integrity and honesty, a role model for others
• Experience with managing a fast-growing business, including store openings and real estate
• Thorough understanding of specialty retail processes, including merchandising, inventory management, store operations and distribution
• Proven track record in contemporary premium fashion
• Knowledge of the competitive retail environment
• Excellent interpersonal skills, open and transparent with an ability to communicate with all levels of management on a global level
• Strong verbal and written presentation skills
• Financial acumen to manage P&L’s, revenue plans and drive profitability
• Global business experiences working across geographies and cultures
• Capability to develop strategy, SWAT analysis, business performance review processes and drive action planning
• Strong ability to deal with ambiguity
• Effectively translates data into actionable insights
• Passion for retail and driving results
• Understands calculated risks and how to apply effectively to the premium fashion category
• Comfortable working within the fur/down category, along with managing difficult situations with various organizations
• Entrepreneurial spirit and a creative thinker/problem solver with a solid business acumen
• Available to travel internationally

Moose Knuckles is opening its first U.S. store in Soho and is looking for an experienced and driven General Manager. As the GM you will be responsible for the overall performance of the store, including sales performance; recruitment, motivation and development of staff; store merchandising and visual presentation; expense and payroll controls, along with creating a unique and exceptional customer experience with the Moose Knuckles philosophy.

Some of what you’ll do:

Managerial Responsibilities:

- Identify and implement strategies and initiatives to achieve and exceed business goals & targets

- Oversee and maintain the customer service standards to the highest possible level, offering an unique experience

- Take responsibility for productivity and profitability of the store including sales growth, staffing and inventory results

Operational Responsibilities:

- Understand and comply with all company policy, procedures and operations

- Maintain the highest level of security and safety awareness within the store

- Manage all controllable expenses, including the allocation of payroll

Leadership Responsibilities:

- Hire, train, motivate, build and develop the tribe of stylists, third key and assistant managers

- Lead and role model the Moose Knuckles culture with all tribe members with a high level of sensitivity to hiring people who have strong communication skills and deliver the highest level of service to our customers

- Demonstrate teamwork within store and ensure that staff is treated professionally and respectfully

Some of what you’ll need:

• 3-5 years of retail management experience as a Store or General Manager
• Excellent leadership skills, including strategic planning, strong communication and teamwork
• Dynamic, customer oriented
• Experience with high volume brands
• Sales driven
• Proven analytical skills
• Professional attitude and behavior; versatile, proactive and the ability to work under pressure
• Passion for the brand
• Luxury experience preferred

As a member of the Finance and administration team you will ensure accurate processing and recording of company’s payroll for offices in Italy, New York and Montreal, as well as retail stores across Canada.

This position will impact a rapidly growing organization and requires someone who is entrepreneurial minded and can hit the ground running.

SOME OF WHAT YOU'LL DO:

• Manage payroll for employees in Canada, USA and Europe including retail and warehouse.
• Coordinate CSST, workman’s comp and related issues
• Manage workflow to ensure all payroll transactions are processed accurately and timely
• Understand proper taxation of employer paid benefits
• Update and reconcile monthly bank statements from ADP
• Working on special projects as needed

SOME OF WHAT YOU NEED:

• Minimum 5 years’ experience working in payroll and best practices
• Experience working with ADP
• Experience in working with multiple countries and currencies
• Ability to deal sensitively with confidential material
• Strong interpersonal (verbal and written) communication skills
• Ability to communicate with various levels of management.
• Decision-making, problem-solving, and analytical skills
• Organizational, multi-tasking, and prioritizing skills

Moose Knuckles is looking to add a temporary Operations and Administration Assistant to our Milan office.!

We are looking for a dynamic and proactive person to join our General Services & Administration team as a temporary, 6 month contract with the possibility to become a permanent member of the tribe.

We are looking for someone with excellent organizational and communication skills who will be responsible for administrative support in the areas of Operations, HR, Administration and Facility management. You will provides administrative support to company operations, policies, and procedures, dealing with the following main tasks: .

SOME OF WHAT YOU'LL DO:

• Support in organizing meetings and events; assist the Operations Manager and General Manager on finance, HR, administrative matters; provide analysis and reports to superiors on all relevant matters
• Coordinate Logistics and Maintenance providers; support to IT helpdesk activities and general procurement activities
• Prepare PO’s, keeping a regular update of the expense report for showroom & operations; track progress on payment,
• Help for Time off and Absences issues related with Italian office
• Post jobs, review resumes, contact candidates and headhunters, fix appointments and interviews, collect and provide documentation to HR for payroll purposes.
• Assist the GM with his calendar and schedule; organize and support meetings, teleconferences, off sites; help with complex travel bookings and expense process; other project management support as requested.

SOME OF WHAT YOU NEED:

• Fluent in Italian & English both Oral & Written;
• Team player with a positive attitude
• Ability to prioritize workload proactively and expeditiously
• Previous experience as administrative assistant, office manager or equivalent positions in international environment;
• University degree in relevant subject area (Sales, HR, Finance, etc.) or equivalent work experience;
• Basic IT skills for Windows Operation System and Network.
• Excellent organizational and communication skills and attention to details.