THE DIAL BAG

Shipping

Enjoy free shipping on all orders. Moose Knuckles Canada covers all taxes and duties for all US and International orders. Orders take 2-4 business days to process before they are shipped. Standard shipping takes between 2-10 business days anywhere in the United States. Orders with International destinations take between 10-14 business days. All orders are packed in a signature Moose Knuckles box with outerwear placed inside a premium garment bag for safe and easy storing.

Please note that the shipment of fur products to Israel, California, and certain cities in Massachusetts (Wellesley, Weston, Brookline, Plymouth, Cambridge) is prohibited due to local law restrictions..

Returns

Full-Price items can be returned 14 days from the delivery date for a full refund. Proof of purchase is required. Refunds will be issued to the original form of payment.

Items sold at a discount are eligible to be returned for an online gift card at the value paid within 14 days of the delivery date. Any items sold at 50% discount or greater are Final Sale and are not eligible for return or online gift card.

Only requests for refunds on merchandise purchased in-store or from our online store at www.mooseknuckles.com will be accepted. We do not accept requests for returns on merchandise purchased elsewhere. Please note, online purchases made using PayPal, or Klarna can only be returned through our online return portal, and not in our retail stores.

The garment must be unworn, and in its original condition. All tags must be affixed to the garment.

Moose Knuckles will thoroughly inspect all products before issuing a refund or online gift card.

Contact us at customerservice@mooseknuckles.com with questions or concerns.